Help Centre

How will I know if my order has been shipped?

Confirm shipping, labels, and tracking on WEARHOUSE orders.

Last updated September 2026

You’ll see status updates on the order and may receive notifications when the seller confirms shipping or when tracking scans appear.

In the app (buyer)

  1. Open Profile → Menu → Orders, switch to the Bought tab, and select the order.
  2. Open tracking when a tracking link or code is shown.
  3. Watch for push notifications if you enabled them under Settings → Push notifications.

Seller side

Open the Sold order, tap Confirm shipping, then View shipping label to get your label. Confirm shipping only after you hand the parcel to the carrier (or drop it at the collection point the label specifies). Buyers see that transition in the same order detail view.