Complete app guide

How to use it

1. Open the app. If you are not signed in, you will see the Welcome back login screen.
2. Under the form, tap Sign up.
3. Complete the registration fields on the sign-up screen and submit.
4. If the app asks you to verify your email, complete that step before shopping or listing.

How to use it

1. From the Welcome back screen, enter your Username and Password.
2. Tap Login.
3. If you see an error about verification, use Enter verification code when it appears, or open email verification from the flows the app offers.

How to use it

1. On the Welcome back screen, tap Continue as guest.
2. Browse Home and Discover as normal.
3. When you try to check out, message a seller, or another members-only action, the app will prompt you to sign in or create an account.

How to use it

1. On the Welcome back screen, tap Forgot password?
2. Follow the on-screen flow (email or reset steps as shown).
3. Set a New password when directed, then return to Login and sign in.

How to use it

1. If login shows an error mentioning email verification, tap Enter verification code when offered, or open the verification screen from the sign-up or account flows.
2. Enter the code sent to your email (or complete the steps shown).
3. After success, continue to Login or the app may proceed into onboarding.

How to use it

1. After your first successful sign-in (or verification), a full-screen onboarding story appears automatically when applicable.
2. Swipe or tap through each page.
3. Finish the flow to reach the main tabs.

How to use it

1. If your account is restricted, a full-screen message appears over the app after you sign in.
2. Read the message and follow any instructions (e.g. contact support, check email).
3. When the restriction is lifted, opening the app again will return you to normal use.

How to use it

1. Tap the Home tab (house icon) in the bottom bar.
2. Scroll the feed to browse products.
3. Use the horizontal category chips (e.g. All, Women, Men, Boys, Girls, Toddlers) to filter the feed.
4. Pull down to refresh when you want the latest listings.

How to use it

1. On Home, tap the search field at the top of the feed.
2. Type what you are looking for and submit search.
3. Open any product from the results.
4. If the app shows a close-match hint under the field, read it-it may suggest a better spelling or category.

How to use it

1. On Home, tap the bell icon in the top-right of the navigation bar.
2. Read the Notifications list.
3. Tap an item to open the relevant chat, listing, or context.

How to use it

1. Stay on the Home tab.
2. In the search row, tap the AI control (next to the search field).
3. Chat with the assistant; follow suggestions or searches it proposes.
4. Open products it surfaces, or refine what you type.

How to use it

1. Tap the Discover tab (magnifying glass icon).
2. Scroll to explore sections such as Women / Men rows, Recently viewed, Brands You Love, bargains, and more-tap a row to open that listing experience.
3. Tap the large Try Cart banner (animated “Try Cart” text) to open Shop All.
4. In Shop All, use categories, search, and filters; open the bag when you are ready to review items from multiple sellers.

How to use it

1. On Discover, use the Discover search field at the top.
2. Enter a query and submit.
3. For people, when the app opens member search results (full screen), tap a member to view their profile and listings.
4. For products, open items from filtered listing screens linked from pills, categories, or sections.

How to use it

1. From Home, Discover, Profile, or search results, tap any product card.
2. Read photos, title, description, and price.
3. Switch between Member’s items and Similar items where tabs appear.
4. Use Buy now to check out, or Send an offer if you want to negotiate.
5. Tap the seller area to open their Profile when you want more from the same closet.

How to use it

1. On the product page, tap the main image area.
2. View images full screen; swipe between photos if there are several.
3. Dismiss to return to the product page.

How to use it

1. On a listing card or product page, tap the heart / like control.
2. To see everything you saved, open Profile → Menu (three lines, top right) → Favourites, or use Discover’s top bar heart shortcut.

How to use it

1. Enter a filtered listing screen (e.g. Shop All from Try Cart, a brand pill, or a category row on Discover).
2. Refine using search, filters, and category chips as shown on that screen.
3. Tap Add to bag (or equivalent) on items you want.
4. Open the bag icon / checkout entry on that flow to review lines and totals.
5. Proceed to Checkout when you are ready; sign in if prompted as a guest.

How to use it

1. Open Profile (your shop or another member’s profile via product or search).
2. When listings are visible, tap Multi-buy to enter selection mode.
3. Tap listings to select them; selected items show a Select marker.
4. When at least two items are selected, tap the floating Shopping bag button.
5. Review Multi-buy checkout for that seller and complete payment when ready.

How to use it

1. Open the product page (not your own listing).
2. Tap Send an offer (or open the offer flow from the product actions).
3. Enter your offer amount and send.
4. Go to Inbox to see the seller’s reply: accept, decline, or counter.
5. If accepted, complete payment from the chat or product flow when the app prompts you.

How to use it

1. From a product page or bag, tap Buy now / Checkout.
2. Choose delivery type where offered (e.g. home delivery vs collection / pickup-style options).
3. Confirm shipping details and payment method.
4. Pay using the secure flow.
5. Stay on the success screen or return to Orders via Menu to track the purchase.

How to use it

1. After payment, the app shows a success state (full screen or sheet).
2. Read any next steps (e.g. watch Inbox for the seller).
3. Dismiss and open Orders under Menu if you want to see the new order card immediately.

How to use it

1. Open one of your listings from Profile or Sell.
2. Tap the options / more control on the product (as shown on your listing).
3. Choose Edit listing, Mark as sold, Delete, or Copy to a new listing when available.
4. Confirm any destructive action if the app asks.

How to use it

1. On a product page or in chat, open Report from the available menu or sheet.
2. Choose the reason and add detail.
3. Submit. You may also track reports under Settings → Security & Privacy → My reports when that applies.

How to use it

1. Tap Profile (person icon) in the bottom bar.
2. Scroll your header, bio, and listing grid.
3. Use Multi-buy, filters, sort, and brand chips when you have active listings.
4. Tap the three horizontal lines (top right) to open the Menu for orders, favourites, help, and more.

How to use it

1. Go to Profile.
2. Tap your photo or the edit affordance the app shows on your avatar.
3. Choose a new image from your library when the picker appears.
4. For bio, tap your bio area or See more if truncated; update text in Profile settings or the sheet that opens, as guided.

How to use it

1. Open a Profile (yours or another member’s).
2. Tap Following or Followers counts.
3. Browse the list; tap a user to open their profile.
4. Use Follow / Unfollow on their profile when shown.

How to use it

1. On Profile, tap the reviews row or rating area.
2. Read feedback left by buyers.
3. After you sell, complete any leave feedback prompts from Orders so your buyers can reciprocate over time.

How to use it

1. Tap Profile in the bottom bar.
2. Tap the three horizontal lines icon in the top-right corner.
3. You will see the Menu list: Lookbook, Seller dashboard, Orders, Favourites, Multi-buy discounts, Vacation Mode, Invite Friend, Help Centre, About WEARHOUSE, and Logout.
4. Tap any row to go there.
5. To reach Settings, tap the gear icon in the top-right of this Menu screen.

How to use it

1. Open Menu from Profile (steps above).
2. Tap Lookbook (shown with a Beta label).
3. Scroll the feed, open posts, like, comment, or share as the app allows.
4. Create or upload content from the Lookbook flows when you are a seller or creator (upload, tag products, publish).

How to use it

1. Open Menu from Profile.
2. Tap Seller dashboard.
3. Review sales-oriented metrics and shortcuts (e.g. withdrawals or tools your build exposes).
4. Use on-screen buttons to drill into money movement or seller utilities.

How to use it

1. Open Menu from Profile.
2. Tap Orders.
3. Switch between purchases and sales using the control at the top of the list (e.g. segmented control).
4. Tap an order to open Order detail-tracking, ship confirmation, issues, or feedback.

How to use it

1. Open Menu → Orders.
2. Tap the order you want.
3. As a buyer, open tracking when available, download labels if shown, and leave feedback after delivery.
4. As a seller, tap Confirm shipped (or equivalent) when you post the parcel.
5. Use Help or issue buttons on this screen if something is wrong.

How to use it

1. Open Menu → Seller dashboard.
2. Start Withdraw or Payout from the controls shown (wording may match your app version).
3. Confirm amount and destination account.
4. Complete any security checks.
5. Watch Seller dashboard or email for completion.

How to use it

1. Open Orders and select the order.
2. Tap Cancel order or the refund / cancellation entry if shown.
3. Choose a reason when prompted.
4. Confirm; both parties see updated status in Orders and Inbox.
5. If money already moved, follow refund timing explained in Help Centre articles.

How to use it

1. Open Menu → Favourites, or tap the heart on Discover’s top bar.
2. Scroll saved items.
3. Tap any item to open the product page or remove from favourites as the UI allows.

How to use it

1. Open Menu from Profile.
2. Tap Multi-buy discounts.
3. Turn rules on or off and set your tiers as the form shows.
4. Save; buyers who meet the rules see better pricing at checkout.

How to use it

1. Open Menu from Profile.
2. Tap Vacation Mode.
3. Toggle vacation on and save if prompted.
4. Your Profile will show a holiday message and hide active listings from normal shopping until you return.

How to use it

1. Open Menu → Invite Friend, or go Settings (gear on Menu) and open Invite Friend there too.
2. Choose Messages, Mail, or another share channel from the share sheet.
3. Send the invite link your friend can use to install and join.

How to use it

1. Open Menu → Help Centre.
2. Use the search field (e.g. “change profile photo”) to filter topics.
3. Under Frequently asked and More topics, tap a question to open the article in the in-app browser.
4. For a guided chat, tap Start a conversation at the bottom to open Ann support chat.

How to use it

1. Open Menu → About WEARHOUSE.
2. Tap How to use WEARHOUSE.
3. Read the hosted article; scroll to the end, then use the back control to return.

How to use it

1. Open Menu → About WEARHOUSE.
2. Tap Legal Information.
3. Open Terms, Privacy, or Acknowledgements as listed.
4. Read in the in-app web view; use Back to return to the list.

How to use it

1. Open Menu from Profile.
2. Scroll to Logout and tap it.
3. Confirm in the dialog.
4. You return to the Welcome back login screen.

How to use it

1. Open Menu from Profile.
2. Tap the gear icon in the top-right corner of Menu.
3. You will see Settings with rows such as Profile, Account, Currency, Shipping, Appearance, Language, Payments, Security & Privacy, Identity verification, Lookbook settings, Push notifications, Email notifications, and Invite Friend.

How to use it

1. Profile tab → Menu (three lines) → gear → Settings.
2. Tap Profile.
3. Update the fields shown; save when prompted.

How to use it

1. Settings → Account.
2. Edit details; if you change email or phone, complete any verification sheets that appear.
3. Save; watch for confirmation alerts.

How to use it

1. Settings → Currency.
2. Select your preferred currency option.
3. Confirm or save if required; return to shopping to see updated presentation.

How to use it

1. Settings → Shipping → Shipping Address.
2. Enter or edit your address fields.
3. Save; use Saved confirmation as your signal it stuck.

How to use it

1. Settings → Shipping → Postage.
2. Configure postage options your shop uses.
3. Save changes before listing new items.

How to use it

1. Settings → Appearance.
2. Choose Light, Dark, or match System.
3. The entire app updates to your choice.

How to use it

1. Settings → Language.
2. Pick a language.
3. If the app tells you to restart, close WEARHOUSE fully and reopen.

How to use it

1. Settings → Payments.
2. Add a card or bank account using the Add flows.
3. Remove methods with the remove / delete controls when allowed.
4. Confirm any dialogs about removing a payout method.

How to use it

1. Settings → Security & Privacy.
2. Open My reports to see flags you filed.
3. Open Blocklist to manage blocked members.
4. Use Reset Password to change password while logged in.
5. Use Delete Account or Pause Account only when you understand they are serious actions-confirm every warning.

How to use it

1. Settings → Identity verification.
2. Complete each step the flow requests (documents or selfies as shown).
3. Wait for status updates in the app or email.

How to use it

1. Settings → Lookbook settings.
2. Adjust preferences shown (visibility, notifications, or related toggles per your build).
3. Save if prompted.

How to use it

1. Settings → Push notifications.
2. Toggle categories or topics as listed.
3. If iOS shows system permission, allow alerts for WEARHOUSE so pushes can arrive.

How to use it

1. Settings → Email notifications.
2. Adjust categories as presented.
3. Save if the screen requires it.

How to use it

1. Tap Sell (plus icon) in the bottom bar.
2. Add photos (camera or library).
3. Fill title, description, hashtags, category, size, condition, price, and any optional AI or image tools offered.
4. Tap publish / list when ready, or save as draft if you are not finished.

How to use it

1. Go to Sell.
2. Open Drafts (or the drafts entry your build shows on the Sell screen).
3. Tap a draft to resume editing.
4. Publish or delete drafts you no longer need.

How to use it

1. Tap Inbox (envelope icon) in the bottom bar.
2. Scroll threads; unread counts may appear on the tab icon.
3. Tap a thread to open the chat.
4. Use any Archived entry point if you keep a separate archive list.

How to use it

1. Open Inbox and choose a conversation.
2. Type messages in the composer; send photos or taps as the UI allows.
3. For offers, use Accept, Decline, or Counter on offer cards.
4. When Pay now appears after a deal, tap it and complete payment in the flow that opens.
5. Use … menus for extra actions (report, archive, seller tools).

How to use it

1. Inside a chat, open the more / … menu in the navigation bar.
2. Choose Archive (or equivalent).
3. Open your Archived inbox list from Inbox when you need old threads.
4. Open a thread and choose Restore when you want it back in the main list.

How to use it

1. From Orders → open Order detail, or reach help from chat menus when tied to an order.
2. Choose the issue type that matches your situation.
3. Answer prompts honestly; upload photos if asked.
4. Submit and watch Inbox or Orders for updates.
5. For delivered-but-missing parcels, follow the Item says Delivered guidance linked from Help Centre if needed.

How to use it

1. Open Help Centre from Menu.
2. Tap Start a conversation.
3. Chat with Ann; ask about delivery, refunds, or account questions.
4. Follow links or order rows she surfaces.

How to use it

1. When you message platform support or open a support conversation, it appears in Inbox like any chat.
2. The title may show as Support Chat for the official support identity.
3. Send details, photos, and order IDs as requested.

How to use it

1. When iOS asks, tap Allow for WEARHOUSE notifications.
2. If you tapped Don’t Allow before, open iPhone Settings → WEARHOUSE → Notifications and enable them.
3. Fine-tune categories inside WEARHOUSE under Settings → Push notifications.

How to use it

1. Tap a WEARHOUSE product or lookbook link on your iPhone with the app installed.
2. iOS opens WEARHOUSE directly to that item or story when the link is supported.
3. Tap a push notification about an order or message; the app routes to the right chat or listing.