Legal
Terms & Conditions
The agreement between you and WEARHOUSE when you use the marketplace.
Last updated April 2026
These terms govern access to WEARHOUSE websites, apps, and related services. They are a working draft for product and engineering teams - replace with counsel-approved language before production reliance. Structure below mirrors typical marketplace agreements so reviewers can navigate quickly.
1. The service
WEARHOUSE operates an online venue where registered users may list, market, and purchase pre-owned fashion items. We provide software, payments orchestration (via partners), messaging, and trust tooling. We are not the seller of third-party listings unless explicitly stated.
Eligibility & account security
You must meet minimum age and capacity rules in your jurisdiction. Keep credentials confidential and notify us of unauthorised use. You are responsible for activity under your account until you report compromise through official channels.
2. Listings & transactions
Sellers represent they have legal title and that items are authentic and as described. Buyers agree to pay authorised charges and provide accurate delivery information. Contract formation, cooling-off rights, and VAT treatment depend on region-specific checkout terms incorporated by reference.
3. Prohibited conduct
- Illegal goods, stolen property, or recalled items
- Harassment, discrimination, or threats
- Fraud, chargeback abuse, or synthetic engagement
- Circumvention of fees or checkout flows
- Scraping that degrades service or violates robots policy
4. Fees & taxes
Commission, listing boosts, currency conversion, and payment processing may apply. Fees shown at purchase authorisation prevail over marketing pages if they conflict. You are responsible for taxes where law places them on you; we collect/remit where required as a marketplace facilitator.
| Topic | Typical disclosure point |
|---|---|
| Seller fees | Payout settings & order summary |
| Buyer fees | Checkout review step |
| Promotional credits | Programme terms linked in-wallet |
5. Intellectual property
WEARHOUSEtrademarks, design, and codebase remain our property or our licensors'. You grant a licence to host, display, and distribute content you upload as needed to operate the service, including moderation and ranking. Respect third-party IP in listings; repeat infringement may lead to termination under applicable notice procedures.
DMCA-style notices (template)
Designate an agent, publish an address, and describe repeat infringer policy. This marketing draft omits statutory magic language - your counsel should supply complete safe-harbour text for your hosting jurisdiction.
6. Disclaimers
The service is provided on an "as is" and "as available" basis to the extent permitted by law. We do not guarantee uninterrupted access or that listings are lawful, safe, or accurate - member diligence remains essential.
7. Limitation of liability
To the maximum extent permitted, neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits/data, arising from marketplace disputes between users or from service outages. Caps may tie to fees paid in a rolling period - your counsel sets numbers.
8. Suspension & termination
We may suspend or terminate accounts that risk the community or our ability to process payments. You may close your account subject to outstanding obligations and records retention rules.
9. Changes
We will notify you of material changes as required by law - often by email, banner, or updated effective date on this page. Continued use may constitute acceptance where permissible.
10. Contact & governing law
Insert governing law, venue, and legal entity contact blocks. For privacy practices, see Privacy Centre. For enforcement transparency, see Our Platform.