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When will I receive my item?

Delivery expectations for home delivery vs collection / pickup-style options.

Last updated April 2026

Estimated delivery depends on the seller’s handling time, carrier, and the option you chose at checkout.

At checkout

  • Home delivery - parcel ships to the address you provide; tracking may appear after the seller posts the item.
  • Collection-point or pickup-style options - follow the carrier or location instructions shown after purchase.

If dates slip

  1. Message the seller once through the order or chat thread.
  2. If there is no meaningful update, use order help from the order detail screen.